RoofClimb Operations Manager

RoofClimb at Adelaide Oval

Established in 1871, Adelaide Oval has long been one of Australia’s most recognisable and prestigious venues. Its prominent location as the centrepiece of the Adelaide CBD’s revitalised riverbank precinct, along with stunning panoramic views over the city, the Oval’s hallowed turf, St Peter’s Cathedral and beyond, makes Adelaide Oval an outstanding destination.

RoofClimb is one of South Australia’s most popular attractions, offering unparalleled 360 degree views of Adelaide and beyond, from our stunning coastline to picturesque foothills.

Our specially trained RoofClimb Leaders guide you across the rooftop of the iconic Oval’s Western Stand before navigating to the Riverbank platform, perched 50 metres over the hallowed turf. Sit in the world’s first rooftop stadium seats and learn the secrets and stories that shaped Adelaide’s rich history.

An experience like no other… and now YOU can be part of the action!

https://roofclimb.com.au/

RoofClimb Operations Manager (Full-time)

Are you ready to take your career to new heights? We're on the lookout for a dynamic and highly motivated individual to join us as our RoofClimb Operations Manager. If you thrive in a fast-paced environment, love working with people, and have a passion for ensuring unforgettable experiences, then this could be the perfect opportunity for you!

The RoofClimb Operations Manager will be responsible for the ongoing operation of the RoofClimb experience and overseeing the daily function of the RoofClimb Centre. This position provides the opportunity to be directly involved in the development of strategies and implementation of procedures directly related to RoofClimb Adelaide Oval.

What you'll be doing

• Managing day-to-day operations of RoofClimb, ensuring seamless functionality.
• Leading and supporting our team of dedicated RoofClimb Leaders to deliver unforgettable experiences for up to 14 participants per climb.
• Collaborating with our Tourism Manager to identify and capitalise on business development opportunities.
• Overseeing maintenance of equipment and adherence to safety standards, ensuring the safety of both our team and participants.
• Shaping the RoofClimb culture, fostering a spirit of fun, performance, and teamwork.
• Coordinating group, corporate, and media RoofClimb events, including performing risk assessments and mitigation.
• Development and implementation of SOPs throughout the RoofClimb Centre and wider RoofClimb team in line with WHS compliance. Performing daily safety audits of all equipment; walkways and access areas.

What you'll bring

• Strong leadership skills with the ability to motivate and inspire others.
• Exceptional communication skills and the ability to build positive relationships with stakeholders.
• Proficiency in WHS requirements and a commitment to promoting a safe working environment.
• A knack for remaining calm under pressure and problem-solving on the fly.
• Ability to maintain high workloads and meet deadlines within specified time frames, driving team members to reach the same.
• Excellent interpersonal skills and the ability to clearly communicate with all stakeholders.
• A passion for delivering exceptional customer experiences and ensuring the success of RoofClimb Adelaide Oval.

What's in it for you

While working at the iconic Adelaide Oval, you’ll be rewarded for contributing to the delivery of World Class events through our suite of reward and recognition initiatives. To help you kick goals while working with us, you’ll have access to staff benefits including:

• Access to Event Day tickets.
• Discounts across Adelaide Oval, RoofClimb and Oval Hotel.
• Paid Parental Leave (over and above the Government PPL scheme).
• Subsidised car parking.
• Health & Wellness programs.
• Training & development opportunities.
• Private Health corporate discounts.

Applications

Please note that out of hours work will be a requirement of this role, in line with the business operations of Adelaide Oval. This includes weekend work and working on Major Event Days at Adelaide Oval or the surrounding associated venues.

Applicants will be required to hold or successfully obtain a Working with Childrens Check prior to commencing employment. 

Please note that applications from agencies will not be considered at this time.

To be eligible to apply for this role you must be legally permitted to work in Australia.